Frequently Asked Questions

Last Updated: October 26, 2023

What does Game Rage TCG sell?

We offer trading card game and collectible products listed in our online store. Check each product page for the exact item, edition, condition, and contents.

Do you ship within the United States?

Yes. Standard shipping is free for eligible orders delivered within the United States. We do not currently advertise international shipping.

How long does shipping take?

Order handling generally takes 1–2 business days. Transit is estimated at 6–7 business days, for a total estimated delivery time of 7–9 business days. These are estimates, not guarantees.

When are orders processed?

Orders are processed Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Will I receive tracking?

Tracking information is shared when available after the order ships.

Can I cancel or change my order?

Contact us promptly. We will try to accommodate requests before fulfillment, but changes or cancellations cannot be guaranteed once processing or shipment has begun.

What if my order arrives damaged or incorrect?

Contact us promptly with your order number and clear photographs of the item and packaging. We will review the issue and advise on an appropriate resolution consistent with applicable law.

Are the products authentic?

We aim to provide accurate descriptions and to sell products represented truthfully. Please review the product listing for details about manufacturer, condition, edition, and packaging. We do not claim affiliation with any third-party brand unless expressly stated.

How can I contact support?

Email: contact@gameragetcg.shop

Website: https://gameragetcg.shop

Address: 3859 Hay Creek Rd, Colorado Springs, CO 80921, United States

Customer Service Hours (Mountain Time)

Monday–Friday: 10:00 AM–5:30 PM

Saturday: 12:00 PM–5:30 PM

Sunday: 12:00 PM–5:00 PM